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What are Assure FX business hours?
We provide a 24/7 Customer Service line for any queries you may have relating to your account and International Currency Transfers.
Your local Account Manager will be available during normal business hours in your local time zone (9.00 a.m - 5.00 p.m)
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What do I need to set up an account?
Setting up an account with us is fast and simple:
By clicking on the 'Open Account' section of our website you can enter your details and one of our representatives will be in touch to help guide you through the process. Or alternately please call us and we will help you with all the information you may need.
When we have received all the necessary documentation from you which you can upload on our website or email to us, we will process your application.
Once your account is open we will provide you with full access to our International Currency Exchange Gateway where you can enjoy the benefits of fast International Currency Transfers to send payments to payees worldwide.
Don't forget we also offer forward contracts if you are looking to lock in a rate today. This service offers you complete peace of mind when purchasing property, paying suppliers or planning a wedding abroad for example, allowing you to budget on your purchases without worrying that the exchange rate may vary in the future. Please call us for more information.
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What type of payment methods do we accept?
We accept BACS, SWIFT, and SEPA payments.
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What Currencies does Assure FX provide?
You can send domestic and international payments to over 200 countries, including many emerging market currencies, such as the Brazilian Real and Indian Rupee all at competitive rates.
You can buy and sell currency using our on-line platform which provides you access to over 40+ live currency rates.
Open an account with us today for live, instant and obligation free online currency quotes.
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How competitive is Assure FX?
Why not give us a try?
It is free to set up an account with us to buy and sell currency using our online platform.
We have access to wholesale rates only available to large banking and financial institutions. We charge you a fee which is included in our online spot rate quotes for processing your payment.
If you are happy with our instant live quotes you can proceed with your transfer.
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What is the relationship between Assure FX and it's payment processing partners?
Assure FX works with Currency Cloud a Visa company to provide competitive foreign exchange and cash management solutions.
For more information on our payment processing partners please see the footer section of our website.
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Can you tell me more about the safety & security of using Assure FX?
KEEPING YOUR MONEY SAFE
Here’s some more information about how we work to keep your money safe:
Assure FX provides you with an exciting range of FX products and services.
We take the security of your money seriously and work with our regulated partners to provide competitive foreign exchange and cash management solutions.
Details of our providers can be found at the footer of our website.
Their details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN). We recommend that you check out any financial institutions in the same way.
SECURITY
The FCA requires our partners to meet standards across three areas:
Capital Adequacy - The levels of capital requirements are based on our level of activity. The FCA reviews our capital adequacy on an annual basis.
Client Protection - Our client funds are held in safeguarding accounts by credit institutions, entirely separate from our own operating accounts, so client funds are always safe.
Robust Internal Risk Management - Strict governance and operational processes are in place to scrutinise the accuracy of each of our transactions. Compliance with our governance and processes is regularly audited.